Welcome to the Coral Sea Hotels, Resorts, and Nile Cruises safety & sustainability!
We are proud that our hotels care about the environment especially the marine life. We believe in the protection, preservation and enhancement of our whole environment, through sustainable management.
We reduce, minimize, and manage the impact of our operations on the environment by being continuously committed to:-
1- Setting sound environmental objectives and targets as well as managing review process, measuring results, and
recording achievements.
2- Reducing greenhouse gas emissions of water, energy and waste in addition to reducing the consumption of high-emission food.
3- Complying with all applicable environmental laws, legislation and regulations.
4- Reducing our negative impact and conserve our natural resources, by educating/training, and communicating.
5- Minimizing pollution, by reducing the use of chemicals and other hazardous substances.
6- Protecting and supporting biodiversity, For example, reducing pollution, protecting nature and wildlife and supporting marine’s life.
7- Protecting and respecting human rights including the protection of minorities and vulnerable groups such as children and women.
8- Raising the environmental awareness of our employees, customers, suppliers and the local community by making them aware of our Environmental Policies, and encouraging them to adopt the same.
9- Purchasing local products and services where possible, and feasible, in accordance with our “Environmental Purchasing Policy”.
10- Constantly seeking to achieve a clean, healthy, safe, and sustainable environment for our community, for tourism, future generations, and ourselves.
11- Treating our staff fairly by respecting all labour laws, offering a safe and secure working environment.
12- Safeguarding children by preventing the exploitation or abuse of children and reporting any suspecting accidents.
Quality, Food Safety & Environment – Integrated Management Systems Policy
The ultimate aim of Coral Sea Hotels, Resorts, and Nile Cruises management and team members is to fulfil all our guests’ needs and exceed their expectations. With the implementation of the well-established Integrated Management Systems (IMS) of Quality, Food Safety, and Environment, we are able to deliver high quality of standardized services while performing in a professional and hospitable manner.
The management of Coral Sea Hotels, Resorts and team members are committed to ensure consistency of top Food Safety, Service Quality, and Environmentally friendly standards through adopting innovative and updated workable techniques and methods developed by the International Standardization Organization of ISO 9001, ISO14001, & ISO 22000
The Integrated management system is the responsibility of management with the active support of all team members.
The Integrated management system provides a consistent approach to achieve the hotel’s objectives.
Coral Sea Hotels and Resorts are committed to apply the following in order to comply with the IMS
requirements:
1. Achieving guests’ full satisfaction by anticipating their needs and exceeding their expectations.
2. Constantly introducing all, new and possible to utilize, technologies and services methods.
3. Ensure that all team members are updated and well trained on their duties and responsibilities.
4. Ensure continual improvement of the IMS.
5. Establish and periodically review the IMS objectives, targets, and activities to measure the system’s effectiveness.
6. To fulfill its compliance obligations, local regulation, laws and other applicable requirements without prejudice to the laws and regulations.
7. Proper communication of the importance of environment to all our guests, suppliers and concerned parties.
8. The protection of the environment including prevention of pollution and other specific commitments relevant to the context of the organization.
9. Review, document and develop policies.
10. Communicate the policies to team members, guests, suppliers, contractors, and the public.
11. Proper internal and external communication for issues related to FSMS to all concerned parties.
Ahmed A. El-Wassief
Chairman & CEO
“In the company’s efforts to communicate with the local community, we have clearly announced various ways to reach us by announcing our management address in the destination. Also, we have created a below email address at which local community members can communicate with the company top management”.
